When encountering quality problems, don't look at it too complicated, and start with the operations of employees. When doing movements, many people will have many thoughts in their hearts. These thoughts are caused by human habits. As long as these habits can be eliminated or controlled, the improvement effect will definitely be good. So the action is not difficult to do, the difficult thing is not to do the following:

 1. The standardization and optimization of employee actions is the first idea to solve the quality problem.

In the final analysis, many quality problems are caused by the irregular operation of employees, which is easily overlooked by many enterprises. In many cases we have done, we did not make any special improvements in technical equipment, but standardized and optimized the actions of employees, and the effect was obvious.
Therefore, when you encounter quality problems in the future, don't take it too complicated, and start with the operations of employees.

 2. To carry out lateral control is to check each other.
Lateral control is to check the problems layer by layer, isolate them, and check each other in place. This is a very effective method.

 3. Investigate problems in a large area and solve problems at the point.
By checking quality problems and checking every day, results have been achieved. Note that no matter how many problems are found, they must be solved point by point, and do not solve too many problems in the same time period. Before producing a product, you can also check the historical problems that have occurred in this product, and then assign the responsible person to solve it bit by bit. This kind of investigation method is also a very good method.

To improve quality, in addition to mastering the above three points, we must also pay attention to how to change people.

4. To change people Do
n't demonize the problems you encounter, trust your employees to solve them. "What is its own nature, it can produce all kinds of things." The human nature is actually very great, so you must believe in employees, and you must believe that so many problems have not been solved because they did not do it or manage it. Believe that the problem is actually very simple. .

 5. When restraining employees, be sure to persevere in pain. When using
motion control cards to restrain employees, employees are very painful, but they must persevere. As a project director said: "We have made improvements like this before, but it just doesn't work. Why doesn't it work? It's because we didn't strictly restrain employees before. Once employees are restrained, they will feel uncomfortable and will not cooperate. We can't do it if we don't cooperate. So, we have to pass this level." When employees suffer from constraints, we must persevere.

 6. Don't doubt in the process of perseverance.
This is the case with a certain project. When the lateral control was first pushed, everyone refused to issue tickets to each other. What should I do? Send auditors to break the deadlock. If you don't issue other people's tickets, I will issue yours, and the results will come out immediately. Therefore, in the process of perseverance, we must not doubt, once we start the plan, we must do it one by one.
There is really no right or wrong in management. Why do many enterprises not change much after ISO, ERP, and KPI? Because of the things it constrains, companies do not do it well, they just taste it. The habit of doing things is always doubting and hesitating while doing things, and always watching while walking. At this time, determination is very important. To control your thoughts, you must be in position without delusions.

 7. The focus of quality improvement is not to change things, but to change people's habits . The
final result of quality improvement is not reflected in the increase in the pass rate and the decline in the defective rate, but in the change of employees. Because the ultimate goal of quality improvement is to enhance the quality awareness of employees and create a corporate quality culture.

Don't think that only after changing the quality consciousness of the employees can change the quality actions of the employees. The quality consciousness comes from the quality action, and the action must be changed first to bring about the performance, and then the consciousness must be changed. Therefore, quality improvement should be carried out for the change of employees, focusing on various meetings, publicity and recognition, because these actions can form an atmosphere and culture, so that people can be changed.

 8. In the process of quality improvement, you must give up the inherent concept.
Don't think that the past experience is right. First, let employees jump out of this misunderstanding. Don't think that what you have been doing is right. You must have the courage to examine yourself and deny yourself. Improve, improve.

 9. It is not difficult to improve the movement, but the hard part is persistence!